1 Scope of Agreement: These are the conditions of the contract between you, the Client (“You” and “your”) and Arena International Events Group (“Arena International Events Group”, “we”, “us” and “our”) governing your use of our services, including the conference registration as set out in your booking form. This agreement constitutes the entire agreement between Arena International Events Group and you. All prior agreements understandings and negotiations and representations (save for fraudulent misrepresentation) whether oral or in writing are cancelled in their entirety. The terms of any other electronic communications will not form part of this agreement.

2  Our commitment to you: Should the Event be cancelled or the location be changed for reasons or circumstances beyond our control, we reserve the right to reschedule the Event, including changing the location, upon written notice to you. Should the event fail to be rescheduled for any reason your refund shall not exceed the total charge received by us from you.

3  Payment Terms: The Total Fees specified on the booking form are subject to an additional service charge of 3.5% (“Service Charge”) applied to cover administration costs, and are exclusive of VAT and any other applicable sales tax which shall be payable in addition.

4  Cancellations: In the event of cancellation, 100% of the event fee is payable and non-refundable. All cancellation requests must be submitted to us in writing. If we agree to your cancellation then all cancellation fees are payable immediately after the acceptance of your cancellation in writing by us.

If you cancel a complimentary delegate place or fail to attend you will be liable to pay 100% of the lowest delegate entry price available at the time of cancellation plus an additional 3.5% service charge

5  General: You, your executive/s or your agents may not transfer or assign any of the rights or obligations of this Agreement (in whole or part) without our prior consent. Any attempt to resell, assign or transfer rights without our consent will entitle us to cancel the contract without liability to you.

* The Digital Media Package is an easy to use digital web link containing conference proceedings including all of the audio and presentations from the event.